Tim

Hi Tim,

Thank you clarifying the issue, as I don’t like to hear when anyone had a bad experience. The old owners retired due to it just being that time, they started the website in 2007 and from what I know were getting to the age where retirement was nearing anyway.

What quantity do you usually order and would you prefer to receive a discount or extra free products added to your order? Let me know and I will work out the details to get you the best deal possible.

Look forward to hearing from you,
-Christina Parker
KratomLounge.com

—- On Sun, 12 Oct 2014 17:37:56 -0700 Tim wrote —-

To be honest I do not mean that I had an issue with this company in the past. I mean since then, I have been trying to find a good source of affordable quality. My only insecurity is knowing that despite the same name, new management sort of leaves me wondering what may have changed. Overall, I am always getting extracts, typically 60x but also always keeping an eye for a.good deal on others. It seems that your prices are great so I would certainly like to order.
TIM

On Oct 12, 2014 6:08 PM, “cparker@kratomlounge.com” wrote:
Hi Tim,

Thanks for the reply and glad to hear you will come back. When the prior owners went out of business, it seems a small handful of people had some issues, although I have not heard a complaint on quality yet. Which products did you order where you were not satisfied?

Let’s get this worked out for you, as I am sure you will approve of our product line now.

Look forward to hearing from you,
-Christina Parker
KratomLounge.com

—- On Sun, 12 Oct 2014 09:17:30 -0700 Tim wrote —-

Thank you for reaching out. I am a frequent buyer and have been searching awhile for a reasonably priced and true strength extract. Remembering how things went with this company in the past, I am weary of making an investment before knowing if it is truly a quality product. Is it possible for a small sample to be sent? If the extract measures up, I hope to be doing all of my purchases through you, as the pricing is very competitive, again provided it is a quality product. Let me know, thanks.
TIM